Return
All products that you buy at Shiwi can be returned. To return a product, we need to receive it within 14 days. We don’t offer an exchange service. However, you can simply return any unsuitable items to us for a full refund and place a new order for the item(s) you want.
Fill in the return form and send it back, together with your returned items (in their original condition & packaging).
Return by post with a postal service of your choice to:
Shiwi Webshop / Triple A Logistics
Industrieweg 1
1775 PV Middenmeer
the Netherlands
Make sure that you return the product with the original labels. We don't accept damaged or used items.
Remember to retain the receipt as proof of return until the refund has been processed. Before contacting us about a returned package, please trace your parcel for its delivery date.
It can take up 14 days for your returns to be processed. You'll receive a confirmation email when the item has been refunded.
If you need any help please contact our customer service
customerservice@luxorfashiongroup.com
T: +31-203309978
